Privacy Policy

1. Introduction

This Privacy Policy describes how Superapp Labs Teknoloji A.Ş. ("Superapp Labs", "we", "us", or "our") collects, uses, and protects your personal data when you use our applications and services.

By using our services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please discontinue use of our applications.

2. Information We Collect

• Account Information: Name, email address, phone number, profile photo, and credentials.
• Usage Data: App interactions, logs, crash reports, and device identifiers (IP address, IDFA, IDFV).
• Payment Information: Subscription and transaction details processed by Apple App Store or Google Play Store. We do not store your payment card or banking information.
• Content Data: Text prompts, images, and photographs you upload or generate within the app.

Before you upload a photo for the first time, you will be presented with a disclosure screen identifying the AI service providers involved and explaining how your photo is processed. By proceeding, you provide explicit consent for the photo to be transmitted to our AI processing services.

3. Use of Information

We use your data to provide and operate our services, customize your experience, deliver customer support, process transactions, and protect against fraud and abuse.

4. Processing of Celebrity Likeness Data

When you use features involving celebrity likeness, explicit consent is required before the feature is activated. This consent is recorded for compliance purposes. All outputs containing celebrity likeness include a watermark indicating AI-generated content. Celebrity likeness processing is limited to non-commercial use only. Generated content containing celebrity likeness will be automatically flagged for review to ensure compliance with our policies. We reserve the right to refuse processing requests that may violate rights of publicity or intellectual property laws. You remain fully responsible for ensuring your use does not infringe on applicable laws or third-party rights.

5. Sharing of Information

We do not sell your personal information. We share data only with service providers supporting our operations, payment processors, and when required by law.

Sharing with Third-Party AI Services

Certain features are powered by third-party AI services. The following applies:

• What data is sent: Photographs and text prompts are transmitted to third-party AI providers to generate outputs. We do not transmit account credentials, payment information, or device identifiers to AI providers.
• Who the data is sent to: Fal.AI (image generation and processing) and Google Cloud (infrastructure and AI processing). These providers are contractually prohibited from using your data for any other purpose.
• Consent: An explicit consent prompt is displayed before your photo is first transmitted to any third-party AI service. You may decline, and no photo will leave the device without your affirmative consent.

6. Third-Party Analytics and Attribution

We use Firebase Analytics for usage analytics and crash reporting, and Adjust for attribution and campaign measurement. These services may collect usage data and device identifiers in accordance with their respective privacy policies.

7. Data Retention

We retain your data as long as necessary to provide our services and comply with legal obligations. Upon account deletion, your data will be erased or anonymized within a reasonable timeframe.

8. Security

We protect your data using TLS/HTTPS encryption, role-based access controls, and two-factor authentication. In the event of a data breach, we will notify affected users and the relevant authority as required by law.

9. Your Rights

You have the right to access, correct, delete, restrict, or port your personal data. To exercise these rights, contact us at the details below. We will respond within thirty (30) days.

10. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Policy at any time. Changes will be posted within the application with an updated "Last Updated" date.

12. Contact Information

• Company Name: Superapp Labs Teknoloji A.Ş.
• Address: EGS Business Park Blok D:251, No: 12, Yeşilköy Mahallesi, Atatürk Caddesi, Bakırköy, Istanbul, Turkey
• Email: support@superapplabs.co
• Phone: +90 212 909 17 35