Privacy Policy
Axon
Superapp Labs Teknoloji A.Ş.
Last Updated: 06 January 2026
1. Introduction
This Privacy Policy describes how Superapp Labs Teknoloji A.Ş. ("Superapp Labs", “we”, “us”, or “our”) collects, uses, processes, and protects your personal data when you use our applications and services. By using our services, you agree to the practices outlined in this Privacy Policy.
2. Collection of Personal Data and Method
Superapp Labs collects and processes personal data for purposes outlined in this policy. This includes information such as:
- Name and surname
- Email address and phone number
- Purchase and order history (e.g., in-app purchases)
- Content Data: Chat messages, text inputs, and uploaded photos (including facial/skin data used for analysis).
- Advertising ID (IDFA), Vendor ID (IDVF), and IP address
- Login credentials upon registration (username, email, password)
Data Categories and Types
| Category | Data Types |
|---|---|
| Identity Information | Name and surname |
| Contact Information | Phone number, email address |
| Process Security | IP address, traffic data, device info, in-app purchase history, IDFA, IDVF, Token ID |
| Visual and Audio Records | Photos uploaded by the user |
| Customer Transaction | Order data |
| Marketing Data | IDFA, IDVF |
Device Permissions
Our app may request access to your device’s photo library, microphone, or camera solely for providing specific features (e.g., voice transcription, image generation, visual analysis). These permissions are optional and may be disabled in your device settings, though some features may become unavailable.
3. Processing of Chat, Vision, and Analysis Data
3.1 Scope of Data Collection
When you use AI-powered features (e.g., Chatbot, Skin/Ethnicity Analyzer), we process the Input Data you provide. This includes text messages, uploaded images, and analysis requests.
3.2 Purpose of Processing
Input Data is processed exclusively to deliver the requested AI-generated outputs (e.g., answering questions, analyzing skin). The data is processed solely for the purpose of generating the specific user-requested content.
3.3 Storage and Retention
While we facilitate the processing of your data to generate outputs, we do not retain your raw uploaded images or sensitive analysis data on our servers for longer than necessary to provide the service. Chat history may be stored locally on your device or in our encrypted cloud storage subject to your control.
3.4 Sharing of Analysis Data
Unlike our general non-sharing policy for marketing purposes, specifically for AI features, necessary Input Data must be shared with our third-party AI providers to function. We obtain your explicit, affirmative consent before this sharing occurs.
4. Purposes and Legal Basis of Processing
4.1 Purposes
- Legal compliance and enforcement
- Communication and user support
- Service improvement and personalization
- Marketing analysis, campaign and ad management (with consent)
- AI-based chat, image analysis, and content generation
- AI profile training or image processing (facial data, deleted post-use)
4.2 Legal Grounds
- Contract formation and fulfillment
- Compliance with legal obligations
- Legitimate interests that do not override fundamental rights
- Explicit user consent for sensitive data processing and transfer to external AI systems.
5. Sharing of Information
We do not sell your personal information. We may share your data only in the following circumstances:
5.A. Sharing with External/Third-Party AI Systems
We may utilize external, third-party Artificial Intelligence (AI) services to power certain features.
Data Shared: Necessary personal data—primarily Content Data and Usage Data—is securely shared with these external AI systems solely for the purpose of processing your request.
User Consent: We will clearly disclose this sharing and obtain your explicit, affirmative consent.
6. Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes described in this Policy. Sensitive analysis data is deleted immediately after the inference process is completed.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. You also have the Right to Withdraw Consent for sensitive data processing at any time.
9. Data Transfers
Personal data may be transferred domestically or internationally for business operations and compliance.
Third-Party Services: We use third-party services like Facebook SDK, Adjust, and Firebase Analytics. These SDKs are used for analytics, crash reporting, and marketing performance measurement. Transfers are conducted under legal grounds, with appropriate safeguards.
10. Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect or process personal data of users below this age.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after such updates constitutes your acceptance of the revised Policy.
12. Contact Information
Company Name: Superapp Labs Teknoloji A.Ş.
Address: EGS BUSINESS PARK BLOK D:251, NO: 12, YESILKOY MAHALLESI, ATATURK CADDESI, BAKIRKOY, Istanbul, Turkey
Email: support@superapplabs.co
Phone: +90 212 909 17 35