Terms of Use

By accessing or using Notez ("Notez", "Service", "app"), provided by Superapp Labs Teknoloji A.Ş. ("Superapp Labs", "we", "us", or "our"), you acknowledge and agree to be legally bound by these Terms of Use ("Terms"). If you do not accept these Terms, please stop using the Service.

Notez is an AI-powered note-taking, voice-recording, transcription, and summarization app available on iOS and Android. Depending on your plan, it may include audio recording, audio/file/document import, text notes, transcription, speaker separation (diarization), AI summaries, templates, translation, an AI chat that answers questions based on your notes, and calendar integration with Google Calendar and Microsoft Outlook.

1. Acceptance of the Terms

1.1 Binding Agreement

These Terms form a legally binding agreement between you and Superapp Labs Teknoloji A.Ş. By using the Service, you acknowledge that you have read, understood, and agree to comply with these Terms and any additional guidelines we may publish.

1.2 Modifications to the Terms

Superapp Labs reserves the right to revise or update these Terms at its sole discretion. Any updates will be reflected by posting the revised Terms in the app or on this page, along with an updated "Last Updated" date. Continued use of the Service after changes have been made signifies your acceptance of the revised Terms.

2. Eligibility

You must be at least 13 years of age, or the minimum age required to consent to digital services in your country if that age is higher, to use Notez. If you are under 18, you confirm that you have obtained permission from a parent or legal guardian to access and use the Service. If you use Notez on behalf of an organization, you confirm that you are authorized to bind that organization to these Terms.

3. Use of the Service

3.1 Permitted Use

When using Notez, you agree to:

• Use the Service for lawful purposes, whether personal, educational, professional, or business.
• Submit only audio recordings, files, documents, images, text, and content that you have the legal right to record, upload, and share.
• Understand that speech-to-text, summaries, and other AI outputs are produced by algorithms and may require verification.
• Acknowledge that Notez's generated content is informational and not professional advice.

3.2 Recording Consent and Your Legal Responsibility

Notez can record audio and process meeting content on your behalf. You are solely responsible for complying with all laws that apply to recording, monitoring, and transcribing communications. This includes obtaining the consent of every participant being recorded where required by law, including "one-party", "two-party", or "all-party" consent requirements and wiretap and eavesdropping laws in your jurisdiction. You agree to record, upload, and transcribe only conversations and content that you have the legal right to record, and you accept full responsibility for any recording you make using the Service.

3.3 Prohibited Conduct

You agree not to:

• Use the Service for unlawful, harmful, deceptive, or misleading purposes.
• Attempt to access systems or networks without authorization.
• Interfere with the operation or security of the Service.
• Upload or transmit viruses, malware, or other malicious code.
• Reverse engineer, copy, or attempt to extract the algorithms or models used in Notez.
• Use automated means (bots, scripts) to access or collect data from the Service, except through interfaces we provide.
• Impersonate another person or entity, or collect personal data from others without proper consent.
• Share or resell your access to the Service.
• Upload content that infringes the intellectual property or other rights of any third party.

4. Content and Data

4.1 Your Content

"Your Content" includes audio recordings, files, documents, images, text, and any other materials you upload to Notez. By submitting content, you:

• Retain full ownership of your original content.
• Grant Superapp Labs a limited, non-exclusive, royalty-free, worldwide license to host, process, store, transcribe, summarize, translate, and analyze your content solely to provide and maintain the Service for you.
• Confirm you have all rights and permissions necessary to submit such content.
• Understand that your content is retained as long as your account/data is active and can be deleted as described in our Privacy Policy.

4.2 Generated Content

"Generated Content" includes transcripts, summaries, key points, action items, templates, translations, and other materials created by Notez from your input. You acknowledge that:

• Generated Content is provided for informational purposes and may contain errors; accuracy may vary based on input quality (for example, audio clarity or content complexity).
• It should not be treated as professional, medical, legal, or financial advice.
• You may use Generated Content for your own personal and business purposes and are responsible for verifying its accuracy before relying on it.

4.3 Intellectual Property

All components of the Service, including software, algorithms, design elements, text, graphics, icons, logos, and user interface, are the exclusive property of Superapp Labs or its licensors, protected by local and international intellectual property laws. "Notez" and related logos and branding are trademarks of Superapp Labs. You may not reproduce, distribute, or create derivative works based on our intellectual property without written consent.

5. Service Limitations

5.1 Technical Limitations

• File size, format, or length restrictions may apply.
• Processing time varies with content complexity and network speed.
• Speech-to-text and summary accuracy varies with audio and input quality.
• The Service may be periodically unavailable for maintenance or updates.

5.2 Fair Use

Use of any feature provided on an "unlimited" or similar basis is subject to fair and reasonable use. If we reasonably determine that you have used the Service in a manner that creates an excess burden on the Service, we may limit, restrict, or suspend your access upon reasonable notice.

6. Subscriptions and Payments

6.1 Subscription Model

Notez offers premium features through recurring subscriptions ("Pro"). When you subscribe, you consent to pay the specified subscription fees and to automatic renewal unless canceled prior to renewal.

6.2 Billing and Renewal

• Payment is processed through the Apple App Store or the Google Play Store.
• Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current billing period.
• You can manage or cancel your subscription in your device's account settings.

6.3 Third-Party Payment and Subscription Tools

Notez uses trusted third-party partners to process payments and manage subscriptions, paywalls, and analytics, including Apple, Google, and Adapty. By purchasing or managing subscriptions through these tools, you also agree to their respective terms and privacy policies.

6.4 Refunds

Refund eligibility depends on where you purchased your subscription. App Store and Google Play purchases are handled by Apple or Google under their own refund policies; we cannot grant, deny, or influence those decisions. Nothing in these Terms limits mandatory consumer-protection rights that apply to you.

7. Calendar Integration

Notez can connect to your Google Calendar or Microsoft Outlook calendar, with your authorization, to read your upcoming events (such as event titles, times, and attendee information) so it can show meetings and help you start recordings on time. You can disconnect a calendar at any time from Settings, which revokes our access. Notez's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

8. Privacy

Your use of the Service is also subject to our Privacy Policy. By using the Service, you acknowledge and agree to the collection, use, and processing of your personal data as described therein.

9. Sensitive Data

Notez is a general-purpose consumer service. It is not a HIPAA-covered service, and we do not act as a "business associate." You must not upload protected health information, special-category data (as defined under Article 9 of the GDPR or as "sensitive personal data" under Turkish data protection law, KVKK), or other regulated data unless you have a lawful basis to do so and accept sole responsibility for that use.

10. Disclaimers

The Service is provided on an "as is" and "as available" basis. Superapp Labs makes no warranties, express or implied, regarding the operation or availability of the Service. Specifically, we do not warrant that:

• Speech-to-text conversion, transcripts, or summaries will be accurate, complete, or suitable for professional purposes.
• The Service will be uninterrupted, error-free, or secure at all times.
• Defects or bugs will be fixed, or that outputs will meet your expectations.

Notez does not provide medical, legal, financial, or other professional advice. Use of the Service is at your own discretion and risk. Always verify important information through original sources.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Superapp Labs shall not be liable for any indirect, incidental, special, punitive, or consequential damages resulting from your access to or use of the Service, including inaccuracies in generated summaries or transcriptions, loss or deletion of content, or service interruptions, even if advised of the possibility of such damages. In no event shall our total liability exceed the amount you paid (if any) for the Service in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot be limited under applicable law, including mandatory consumer-protection rights.

12. Indemnification

You agree to indemnify, defend, and hold harmless Superapp Labs and its directors, officers, employees, and agents from any claims, liabilities, losses, damages, costs, or expenses, including legal fees, arising from your use of the Service, your violation of these Terms, or any breach of applicable laws or third-party rights related to your conduct (including your recording, upload, and sharing of content).

13. Termination

We reserve the right, at our discretion, to suspend or terminate your access to the Service at any time and without prior notice, especially in cases of a violation of these Terms or fraudulent or harmful activity. Upon termination, your right to use the Service ceases immediately. You may request export or deletion of your data as described in the Privacy Policy.

14. Governing Law and Dispute Resolution

These Terms are governed by and interpreted under the laws of the Republic of Türkiye, without regard to conflict-of-law principles. The courts and execution offices of Istanbul, Türkiye, shall have jurisdiction over any dispute arising out of or relating to these Terms or the Service.

Before bringing a claim, you agree to first attempt to resolve the dispute informally by contacting us at support@superapplabs.co. Nothing in this section deprives you of the protection of mandatory consumer-protection rules of the country where you live.

15. General Provisions

• Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.
• Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service.
• Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control.
• Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• No waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.

16. Contact Information

• Company Name: Superapp Labs Teknoloji A.Ş.
• Address: EGS Business Park, D Blok, No: 12, Daire: 251, Yeşilköy Mah., Atatürk Cad., Bakırköy, Istanbul, Türkiye
• Email: support@superapplabs.co
• Phone: +90 212 909 17 35